Atrijum Laboratory
Physical Therapy
For family medicine patients only
Loyalty cards
Become a family medicine patient at the Atrium Polyclinic, collect your Loyalty card and be entitled to Loyalty benefits. If you are already a family medicine member, collect your card at the family medicine clinic.
Loyalty program & Family medicine
Family medicine occupies an important place as the first line of defense in the timely treatment of all diseases. It represents an important segment of health services in BiH and the first step in accessing health care. Polyclinic Atrijum is the first private health institution to introduce this service at the expense of the ZZO KS – under the same conditions as in state clinics, since 2014. Polyclinic Atrijum has three family medicine clinics in its team. In this way, capacity for 5,400 insured persons has been created within Family Medicine Atrijum. All members of Family Medicine automatically become members of the Loyalty Program. Cards are collected at Family Medicine Atrijum.
0
family medicine teams
0
polyclini patient capacity number
0
years with you
LOYALTY BENEFITS
Loyalty benefits can be used in all branches of the Atrijum Polyclinic, i.e. in the Atrijum Laboratories at a total of three locations in Sarajevo, the Atrijum Polyclinic and the Atrijum Physical and Rehabilitation Center. Our mission at the Atrijum Polyclinic is to provide top-notch healthcare services with a high level of expertise, care and attention to each patient. We are committed to improving the quality of life of our patients through a holistic approach to health, using the latest medical technologies and practices.
0% off
on specialist examinations and tests
0% off
on physical therapy and rehabilitation
0% off
on massages at the Atrium massage center
0% off
on a magnetic incontinence chair
0% off
on laboratory tests
0% off
on radiology services
Card for family medicine insurance holders
How to transfer the card to the Atrijum family clinic and collect the Loyalty card?
You can transfer your medical record or your family’s medical record to family medicine if you:
- Insured person of ZZO KS (Health Insurance Institute of Sarajevo Canton)
- If you are over 14 years old
- If you meet the requirements
FREQUENTLY ASKED QUESTIONS
Check out our FAQs to find out more information about the Loyalty Program and how to use Loyalty Cards.
Generals
General terms and conditions for using the Loyalty cardThe Atrijum Family Medicine Loyalty Card (hereinafter: the card) represents a form of gratitude and additional support to patients who have transferred their medical records to the Atrijum Family Clinic as part of contracted services with the Health Insurance Institute of the Sarajevo Canton.
Right to a card
Who can apply for a Loyalty card?Only insured persons who are registered as patients in the Atrium Family Medicine Department are entitled to receive the card.
The card is free of charge and is issued in the patient’s name, and is non-transferable.How to use the card
Where and how can you use the Loyalty card?The card provides users with certain benefits within the Atrijum Polyclinic and at partner institutions.
The card must be presented upon each visit or use of the service in order to receive the benefit.Benefits for Loyalty Program members
See what benefits you get by using our Loyalty cardCard users can get:
- 15% on specialist examinations and tests
(specialist examinations, holters, infusions, injections)
- 15% on ultrasound diagnostics
(all ultrasound examinations within the Atrium Polyclinic)
- 10% – 20% on physical therapy and rehabilitation
(20% on treatment, 10% on physical therapy package)
- 30% on massages in the Atrium Massage Center
(individual massages within the Atrium Massage Center)
- 10 – 30% on magnetic incontinence chair
(30% on treatment, 10% additionally on the package)
- 20% on all laboratory tests
(20% on all laboratory tests, packages do not have additional discounts)
- 10% on radiological services
(Discount is calculated on diagnostics, there is no additional discount on contrast medium)
*On promotion packages and monthly promotions discount is not calculated.
Restrictions
Find out in which cases the card cannot be usedThe card cannot be used:
- In combination with other discounts and promotions unless otherwise stated;
- For services already covered by mandatory health insurance;
Card loss
What should you do if you lose your card?In case of loss or theft, the user is obliged to report the loss at the family medicine information desk. Issuance of a replacement card is possible after identity verification.
Changes to the Loyalty Program
Notifications about card terms and conditionsPoliklinika Atrijum reserves the right to change the terms of use, the card, including the list of benefits and partner institutions, at any time. Users will be notified of all changes via the website www.poliklinika-atrijum.ba.
Membership termination
When and how does membership in the Loyalty program end?Membership in the Loyalty Program terminates:
- Automatically, if the user is no longer registered with Atrijum
- Family Medicine;
- At the user’s request;
- In the event of misuse of the Card or violation of the rules;
Data protection
How do we protect your data in the Loyalty program?Atrijum Polyclinic keeps records of Loyalty card users, including basic information: name, surname, contact phone number, e-mail and date of birth.
The data is used exclusively for communication and service improvement purposes, in accordance with the Personal Data Protection Act.
One card for all institutions
Quickly and easily become part of our community by joining the Atrijum Loyalty program.